There are regular Quality management roles, and then there is an opportunity in a business like ours, where every piece of work that any colleague performs, in whatever job they do, contributes, ultimately, to making someone's quality of life and mobility better.
That is a product of genuine team effort, and building on the excellent legacy of Quality we have established over many years makes this person a core element of that collective effort.
The role of Customer Excellence Manager is a blended role developed to improve our marketing engagement with existing, lapsed, and new customers; improve internal processes in the delivery of services to existing clients and provide functional support to our internal teams.
Inspire People help customers accelerate their digital transformation with Advisory, Talent and Project services.
Customers include the Bank of England, Department for Business & Trade, DVLA and HM Land Registry.
The successful candidate will promote quality achievement and performance improvement across global operations and will have significant experience producing audit related documents and procedures.
We are seeking an experienced Quality Assurance professional to join a growing team, reporting directly to the CEO.
An excellent opportunity has arisen with my client, a leading non-profit organisation based in Ashford.
As part of the Governance & Quality Assurance Team, you will be required to work across our community teams to undertake a service wide quality improvement and development role, which will include overseeing regular and cyclical audits of all aspects of service delivery, collating areas of best practice, you will also identify areas of improvement and support the implementation of quality improvement plans and evaluating impact.
Are you looking for a 1 year fixed term position to challenge you?
What you will be doing
Collaborating with the Therapeutic Training Team you will assist with structure for training and development of staff in services and compliance with mandatory training requirements.
Clear Voice are currently looking for a Business Manager to join our collaborative and welcoming team, on a Fixed term contract.
The successful candidate will be organised and innovative, have demonstrable working knowledge of business operations and be passionate about protecting our vulnerable clients.