In this important role as Contact Centre Manager, you will lead a dedicated customer service team in the online retail industry, ensuring customer queries are handled efficiently and effectively.
Our client is a prominent player in their industry.
They are a mid-sized company that takes pride in providing top quality service to their customers, ensuring their experiences are nothing short of exceptional.
Following a successful contract win in late 2023 from one of the UK's largest and most trusted financial service providers, we will provide both contact centre and administrative solutions to help assist its 25 million customers.
Specifically, we will be supporting the end-to-end customer journey, right from the moment they are looking to open an account with the provider, to the time they need to get in touch to make any amendments or close an account.
Our Contact Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
Our client is looking for a passionate Customer Support Team Manager for a 9 month FTC.
You will be supporting Clients by managing the progress of their conveyancing search orders, as well as working closely with suppliers.
POST is partnered with a fast-growing International software business that is looking to grow their already, incredibly successful internal support team.
This position is ideal for candidates with experience in a contact centre and comfortable in a multi-screen environment.
We are currently seeking passionate Customer Service Advisors to join the team starting the 24th June.
The role involves providing first-time solutions for customers via telephone and email, ensuring excellent quality of service within agreed handling times.
You are responsible for direct line management responsibility for the team including team building and morale.
Purpose of the RoleThe purpose of the environmental services team leader role is to ensure "World Class Service" standards of cleaning, waste, car park cleaning and customer service are provided to customers at all times.
You will be expected to positively contribute to the performance of the business and ensure that World Class customer service is delivered by all members of the team.
Pyramid8 are recruiting for a Customer Relationship Manager for an organisation in Sherburn.
You will manage key customer relations with high value customer as we as being a dedicated individual to provide managerial guidance and ensure the smooth operation of their office using an ERP System.
They are looking for an efficient manager with impeccable organizational skills and an eye for detail.