Kenny Recruit are working with a highly reputable retail company, to find a motivated, experienced and approachable Customer Care Supervisor, on a permanent basis.
This role will support the Customer Care Manager, you will oversee the team on a day to day basis, you will have a hands-on approach and the ability to lead by example.
You/the team will be responsible for dealing with all queries but also responsible for ensuring an exceptional experience for all customers.
Customer Service Advisor / Contact Centre Agent who has experience of delivering exceptional customer service with excellent interpersonal and communication skills, and who is able to act with diplomacy and tact is required to join a well-established company based in Ealing, West London.
NO PREVIOUS EXPERIENCE REQUIRED - FULL TRAINING PROVIDED
All levels of experience considered (see below for extra details)
Posted by Service Care Solutions - Housing • £13.99/hr
As a Contact Centre Advisor, you will be the first point of contact for our residents regarding repairs, property maintenance, and other housing-related inquiries.
Weekly Hours: Full Time, Monday to Friday, 08:00 to 18:00 (rotating shifts)
Your role will involve providing advice and information via telephone, email, web chat, and in writing, ensuring that each resident receives a timely and satisfactory resolution to their concerns.
Posted by Hays Specialist Recruitment Limited • £35K/yr to £47K/yr
Your new company
A market leader in providing industrial cleaning equipment, our client provides customer-efficient outsourcing solutions to address a wide range of critical manufacturing and maintenance, repair and overhaul processes across multiple industries, including transportation and manufacturing sectors.
With a network of global service locations operating across 14 countries throughout EMEA, they deliver a unique full service proposition.