As a contact supervisor, you are there to accurately record progress the family are making and to look for evidence of this.
The role of a supervised contact facilitator is to observe the interaction between parent(s) and child(ren) under the care of the Local Authority, and private proceedings.
In addition to this, you are also looking at how contact is working in line with the Every Child Matters Agenda and this evidence needs to be compiled in a factual observation based report.
We are seeking a Customer Contact Advisor to join our clients Contact Centre team.
This role is ideal for someone who is passionate about delivering exceptional customer service and is comfortable handling a variety of queries through phone, webchat, or email.
Day-to-day of the role
Engage with customers over the phone, through webchat, or by email, providing personable, empathetic, and knowledgeable support.
As the Customer Service Supervisor, you will be an internal coordinator within the Customer Service department and responsible for developing and implementing communication strategies to inform, motivate, and engage customer service team.
You will work closely with the team manager and other departments to ensure transparent and effective communication within the organization and external stakeholders.
You will work for a global high end furniture company, who have a Central London office made up of a diverse, supportive and fun Customer Service team who speak many different European languages.
Bury Council are looking for a Customer Contact Advisor to provide a comprehensive, efficient, effective, responsive enquiry and advice service to customers.
General
We have a fantastic opportunity for a Customer Contact Advisor at Bury Council.
This is a part-time temporary role for the next 6 months, with the possibility of extension.
This position is ideal for candidates with experience in a contact centre and comfortable in a multi-screen environment.
The role involves providing first-time solutions for customers via telephone and email, ensuring excellent quality of service within agreed handling times.
We are currently seeking passionate Customer Service Advisors to join the team starting the 24th June.
Deliver quality facility service through timely and accurate processing for billing.
General
Premier Work Support are looking for a temporary Customer service coordinator to join their clients' well established recycling company in the Rainham area.