A bit about the role: Operational management of the contact centre, overseeing the effective delivery of customer complaint handling, resolution, and support for customers who may be experiencing financial difficulties.
The role of Assistant Centre Manager is key in enhancing the operational performance, customer experience and the ultimate financial performance of the centre
Oxford Innovation Space operates a network of innovation centres that provide flexible workspace including offices and workshop facilities and business support services to companies throughout the UK.
Our clients are start-ups, high growth SMEs, investors and also public sector organisations that contract with us to deliver innovation centres and programmes to business.
As a Contact Centre Agent, you will be responsible for handling customer inquiries, providing exceptional customer service, and effectively communicating with customers.
A skilled and passionate Contact Centre Agent is needed to join our team at theICEway, a leading IT services and technology consultancy based in Welwyn Garden City, Hertfordshire on a full-time basis.
This is an office based role-full-time for one of our cruise clients, 37.5 hours a week-rota-based, predominantly Monday through Friday, 8 am to 8 pm, and Saturdays, 10 am to 6 pm.
My client is seeking a strong Administrator with Customer Service experience to join their operations team.
They are an award winning company with a great team, who really work well together and are looking for someone energetic and friendly who will fit in with the current team.
They are currently looking for an Assistant Operations Administrator and are offering a stable, fun and professional working environment with career progression opportunities for committed and proactive candidates.
Salary: £22,000 to £24,000 depending on experience.
We are currently recruiting for one of our clients, a successful provider of Fire Alarm & Security Systems, who have been installing Intruder Alarms, Burglar Alarms, Fire Alarms, CCTV, Door Entry, Access Control and other bespoke security systems solutions in London and the home counties for over 25 years.