To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
25 hours per week -
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.
Posted by Macildowie Recruitment and Retention • £11.19/hr
THE OPPORTUNITY
Reporting to the Team Leader, the Customer Service Centre Advisor is the first point of contact to our customers via multiple channels such as Email, Telephone and Digital, supporting them with their prime needs whilst collaborating with our internal and external stakeholders.
Macildowie are currently recruiting for a Customer Service Advisor working for a business based in Wigston Leicester.
General
This is a full time temporary on going position, Monday to Friday which offers a heavy hybrid model
Posted by Source4 Personnel Solutions • £26K/yr to £27K/yr
General
Our client is looking to recruit a customer support coordinator, this is a fully office-based role working within an engaging team.
Due to busy work loads the client is looking for someone to start asap and will be on a temp to perm basis
Job Overview
Within this role you will be responsible for building long-lasting relationships with clients, delivering exceptional customer service, and maximising customer satisfaction while realising the full benefits of our service provisions.