The Contact Centre Manager will be responsible for overseeing day-to-day operations, managing a team of customer service representatives, and implementing strategies to improve efficiency and quality of service.
We are seeking a dynamic and experienced Contact Centre Manager to join our Ashford based client on a 12 months fixed term contract.
The ideal candidate will have a proven track record of managing a contact centre, driving operational excellence, and ensuring high levels of customer satisfaction.
We are looking for Team Leaders to join our call centre in Dover on a 9-month fixed-term contract.
There will be a potential for the role to be made permanent or extended.
General
You will work as part of our vibrant and committed Helpline team which is expanding in number, to continue the excellent work it does in supporting individuals and families who are seeking asylum in the UK.
Clear Voice are currently looking for a Business Manager to join our collaborative and welcoming team, on a Fixed term contract.
The successful candidate will be organised and innovative, have demonstrable working knowledge of business operations and be passionate about protecting our vulnerable clients.
Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK.
Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential.
Join our client's dynamic and thriving team in Ashford as a Credit Controller!
If you are a highly motivated individual with exceptional attention to detail, excellent communication skills, and a passion for providing outstanding customer service, this could be the perfect opportunity for you.
Achieve full utilisation of the resources and updating scheduling tools
Job Duties
To safely and effectively schedule staff (direct and contractors) for the South East Region.
Job Description
The role mainly includes liaising with external customers to ensure that excellent customer service is achieved for Network Operations Customer Services.
As a CLO you lead and inspire the opticians team to deliver excellent patient centred care to ensure our customers and patients are supported to feel good in contact lenses.
This role supports the safe and effective running of the opticians business, being an expert in the technical aspects of the recommendation, sale and supply of contact lenses and optical appliances around the area.Key responsibilities include: