Our client, a well-known and established charitable organisation in Ashford is looking for a Contact Centre Manager to join the team Monday-Friday 9am-5pm plus an on-call rota.
Do you hold an ILM Level 3 or equivalent management qualification.
Do you hold a minimum Level 4 professional qualification in career guidance.
The Contact Centre Manager will be responsible for overseeing day-to-day operations, managing a team of customer service representatives, and implementing strategies to improve efficiency and quality of service.
We are seeking a dynamic and experienced Contact Centre Manager to join our Ashford based client on a 12 months fixed term contract.
The ideal candidate will have a proven track record of managing a contact centre, driving operational excellence, and ensuring high levels of customer satisfaction.
We Are currently looking for a professional, inspiring and motivational
To lead one of our clients highly successful teams, who provide an excellent financial service to their customers.
The Successful Candidate will be tasked with leading a team of Sales Specialists to deliver and exceed sales targets and drive a great sales culture within the business.
They are looking to recruit a deputy Centre Manager 12 months FTC (Maternity Cover)
For their centre based in West Malling they are looking to recruit a professional individual to effectively support the manager and their team and to ensure the business customers are provided with excellent customer service.
Our client is a leading provider of commercial Business Centres in the Southeast.
We are looking for Team Leaders to join our call centre in Dover on a 9-month fixed-term contract.
There will be a potential for the role to be made permanent or extended.
General
You will work as part of our vibrant and committed Helpline team which is expanding in number, to continue the excellent work it does in supporting individuals and families who are seeking asylum in the UK.
The role of Customer Excellence Manager is a blended role developed to improve our marketing engagement with existing, lapsed, and new customers; improve internal processes in the delivery of services to existing clients and provide functional support to our internal teams.
Customers include the Bank of England, Department for Business & Trade, DVLA and HM Land Registry.
Inspire People help customers accelerate their digital transformation with Advisory, Talent and Project services.
We are currently looking for a Team Manager to join our compassionate and dedicated Modern Slavery and Victim Care (MSVC) team, on a permanent contract.
The successful candidate will be an effective communicator with strong leadership skills and they will have passion for supporting our vulnerable clients.
Reporting to a fantastic Customer Service Manager, and working within beautiful, modern offices, our client offer attractive remuneration of £29K - £31K , plus a team bonus scheme, based on KPIs, pension scheme, holidays starting at 20 (BH), but rising with service, plus many other perks!
Recruiting for Customer Service Coordinator, this represents a great opportunity for experienced individuals to join the team.
Diamond Search recruitment are delighted to be representing our client, one of the UK's fastest growing companies, a market leader within their sector and a company who reward and recognise hard-work.
As the Office Manager, you will be responsible for ensuring the smooth running of daily operations and providing support across various areas of the business.
Are you an experienced Office Manager looking for an exciting new opportunity?
Our client, a dynamic organisation based in Canterbury, is seeking a talented individual to join their team.