We are looking for an enthusiastic, and motivated Call Centre Represenative to join our driven and highly performing telephone sales team!
Joining an established team of call centre advisors, this is an exciting opportunity to change lives through distance learning, supporting individuals in choosing the right course for them!
We are looking for an enthusiastic, and motivated Call Centre Advisor to join our driven and highly performing telephone sales team!
Joining an established team of call centre advisors, this is an exciting opportunity to change lives through distance learning, supporting individuals in choosing the right course for them!
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.
Fully manage each day's appointment sessions
Carry out reminder calls to customers for appointments
Working with a prestigious clothing company based in the Erdington B24 Birmingham Area who are looking for an experienced Customer service Manager to join the team at an exciting time.
Our clients have huge plans for growth and are looking for someone to be a key member of the team during this time.
You will be based at their modern head office working within an enthusiastic well-established team.
We are looking for an experienced Branch Manager for our City Centre office in Birmingham.
You need excellent customer service skills and be able to lead a team to increase the portfolio level and provide support which will enable the team to grow in their knowledge base.
The ideal candidate will have a passion for property from both a sales & lettings perspective, they must have good local knowledge of the market and have the desire to build a commercial sales division.
You will help us ensure that we have the right resources in place to deliver world-class customer service by effectively planning and forecasting our workforce to meet customer demands, while optimising service delivery.
We're looking for an experienced Resource Planner with a proven track record of leading a team.
The Role
Leading and managing a team of Real-Time Analysts to ensure agreed service levels are met.
We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.
Hours per week: Monday to Friday - 38 hours per week
Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland.