The Contact Centre Manager will be responsible for overseeing day-to-day operations, managing a team of customer service representatives, and implementing strategies to improve efficiency and quality of service.
We are seeking a dynamic and experienced Contact Centre Manager to join our Ashford based client on a 12 months fixed term contract.
The ideal candidate will have a proven track record of managing a contact centre, driving operational excellence, and ensuring high levels of customer satisfaction.
I am currently recruiting for a Customer Service Administrator to join my client based in Eurocentral on an ongoing contract.
While you will have the flexibility to work from home, it's important to note that you may be required to attend on-site training or team days, where management feel necessary.
You will be based on-site for the first 2 weeks of training, with the option of flexible working once you are fully trained.
This London based Local authority are looking to engage the services of an experienced Customer Services Manager for their council housing homes repair team.
Primary duties will include:- Lead the housing resolution customer support team, available to provide back office administration, first tier escalation, inbox management and support with complaints & member enquiries.
Applicants must have acquired previous managerial experience coupled with significant experience of running a high performing multi-channel housing centre.
I am currently recruiting for a Customer Service Administrator to join my client based in Eurocentral on an ongoing contract.
While you will have the flexibility to work from home, it's important to note that you may be required to attend on-site training or team days, where management feel necessary.
You will be based on-site for the first 2 weeks of training, with the option of flexible working once you are fully trained.
The successful candidate will be responsible for providing a high standard of customer service, customers and colleagues as well as maintaining the day-to-day running of the site from an Administration perspective.
This role will be initially a 3 month temp position, there is potential for the role to be extended beyond this.
Search Consultancy are currently working in partnership with a local company, based in Inverness.
Our client is seeking a Customer Service Co-ordinator to join their business on a temporary to permanent basis on an immediate basis.
The Customer Service Coordinator role is an office-based role, working full time 9am - 5pm or 8am - 4pm Monday to Friday.
This role is key to providing customer service support to customers in coordinating waste for major contractors and helping companies achieve their sustainable goals.
Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK.
Due to an increase in workload volumes, we are looking for candidates who have a passion for customer service to join the team on a temporary basis at our key site in Dearne.