You will be responsible for troubleshooting and resolving IT issues, managing service requests, and ensuring seamless operation of our IT infrastructure.
As Desktop Support , you will play a crucial role in providing technical support to clients.
This role requires a proactive individual with a strong technical background and excellent customer service skills.
You will be responsible for troubleshooting and resolving IT issues, managing service requests, and ensuring seamless operation of our IT infrastructure.
As Third Line Support , you will play a crucial role in providing technical support to clients.
This role requires a proactive individual with a strong technical background and excellent customer service skills.
Posted by Hays Specialist Recruitment Limited • £300/day
3rd Line Support - Inside IR35
As an 3rd Line support your main responsibilities will be supporting Infrastructure solutions across the business: provide expertise in hardware, software, and user support, manage scanning and printing services, network and cybersecurity, collaborate with Infrastructure Vendors for service provision and issue resolution, support all IT services across 5 sites, enhance team professionalism and technical capabilities.
You will need experience working in third line support or as an infrastructure engineer.
We are seeking a 3rd Line Support to join an exciting client's team on a temporary basis.
The new AV equipment and cabling will already be installed - the Infrastructure Engineer must therefore have experience configuring new AV equipment in company meeting and conference rooms, ideally having experience with MTR Microsoft Teams Rooms and Yealink.
My client is seeking an experienced Infrastructure Engineer with experience in the AV (Audio Visual) industry to assist in their business wide IT Infrastructure upgrade.
The project involves refresh of onsite meeting and conference rooms.