Posted by Macildowie Recruitment and Retention • £28K/yr
THE OPPORTUNITY
The (CSR) is primarily targeted with customer retention, nurture and growth in customer revenue and margin improvement within an assigned portfolio by managing the ongoing relationships and liaising between customers and cross-functional internal teams to ensure the timely and successful development and delivery of products that tailored to customer needs.
Macildowie are currently recruiting for Customer Service Representatives working for a growing business based in Ashby de la Zouch.
General
The CSR is expected to work as part of a cohesive centralised Customer Service and communications team and closely with internal functions such as Service Centre Managers, Field Sales Resources and Functional leaders on growth and retention strategies by providing complete and appropriate washroom hygiene solutions for every existing customer and prospect to boost retention and top-line revenue growth and margin improvement.
Working alongside four System Support Engineers and three other Systems Administrators, you will be responsible for managing and maintaining the firms IT Systems and Networks.
Our IT Service & Infrastructure team is growing, and we're now looking for a new Systems Administrator to come and join the team!
Posted by Macildowie Recruitment and Retention • £28K/yr
General
This is a fully office based permanent position working Monday to Friday.
The Customer Service Role is expected to work as part of a cohesive centralised Customer Service and communications team and closely with internal functions such as Service Centre Managers, Field Sales Resources and Functional leaders on growth and retention strategies by providing complete and appropriate solutions for every existing customer and prospect to boost retention and top-line revenue growth and margin improvement.
THE OPPORTUNITY
Macildowie are currently recruiting for Customer Service Advisors working for a growing business based in Ashby de la Zouch.
This role sits within our Cleaning business division that provides cleaning and hygiene services to a wide range of prestigious clients, within the Retail & Leisure market.
About The Company
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000 colleagues.
We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.