Pyramid8 are recruiting for a Complaints Handler / Customer Service for one of our clients who are the largest trade association in the UK (construction industry) they are looking for an individual who can provide resolutions to customers queries and uphold the reputation of the company.
The role offers working Monday - Friday 9am - 5pm with Hybird working.
They are a friendly organisation where they believe in team working.
We have been active in the UK energy market for over 20 years and our investments are in renewable energy (solar, wind, hydro, biogas) and storage, whilst supplying energy to organisations of all sizes.
ENGIE's 1,000 employees in the UK are actively engaged in helping the Group reach net-zero carbon by 2045.
The Case Officer is a hands on customer focused administrative role, working in depth with assigned cases from start to finish, within the designated team and other associated teams to support the excellent delivery of service.