We are looking for passionate complaint handlers who want to find fair outcomes for customers to join a motor finance provider in Cheadle.
You will be communicating with the customer and third parties to understand the situation in detail, reviewing facts and evidence, and concluding the outcome in a final letter.
The role is initially full time on site with opportunity to work on a hybrid basis after 2 3 months and passing sign off.
As a Complaints Handler, you will report into our Complaints Manager and your primary responsibility will be managing complaints from our customers.
You'll act as a key person for ensuring complaints are acknowledged promptly and handled professionally.
About the role
Our Complaints team is looking for an enthusiastic, highly-organised, and detail-oriented person to play an active role in the quality assurance and customer service of our growing company.
Posted by Hays Specialist Recruitment Limited • £12/hr to £16/hr
A reputable social housing organisation is seeking a temporary Customer Service Representative until the end of January 2025, who will be responsible for managing a caseload of Stage 1 and Stage 2 complaints from customers from all service areas across the organisation.
Your new company
You will approach each case with excellent interpersonal skills and have an empathetic yet objective approach.
You'll be working 37.5 hrs a week, Monday to Friday and will be paid £25,750 pro rata, FTC June 2025 at our site in Haydock and client site in Runcorn.
Are you a Customer Service Advisor looking to join a pioneering healthcare logistics company in a purposeful role?
This open day will give you the opportunity to visit the Customer Centre and meet the Billing, Income, and Network Enquiries departments.
You'll also hear from Customer Service Advisors on what a "day in the life" looks like for them as well as the benefits that are on offer for working through Reed for United Utilities.
Reed Talent Solutions are supporting United Utilities by hosting a recruitment open day at the Lingley Mere Business Park in Warrington.