The Complaint Intake Analyst works to support PMQA through providing the initial triaging of complaints from all channels and serves as the first point of contact with the customer.
General
Details of the role are as below:
My global pharmaceutical client, based in Buckinghamshire, are looking for a Spanish Speaking Customer Service/Complaint Intake Analyst to join their team urgently initially on a 12-month basis.
Posted by Pembrook Resourcing • £30K/yr to £35K/yr
Query and discuss as necessary with the Aftersales Manager any claims that are dubious in nature or of concern as to the likelihood of rejection.
Pembook Resourcing are currently recruiting for a warranty administrator on behalf of their client, the role is to ensure that the warranty process is accurately and efficiently processed and repairs are carried out to the highest standards of quality possible to ensure customer satisfaction.
Obtain, validate and query as necessary, all claim information available from job cards, vehicle history, technician notes and other sources as appropriate.
We are looking for someone confident, customer focused and enthusiastic with previous experience in customer services or a call centre, used to working with a high volume of inbound calls and emails.
Fantastic benefits, lovely working hours - 9am - 5pm Mon to Fri, plus 25 days holiday and private medical.
An exciting opportunity has arisen to join our client, a leading organisation, in Marlow, home to some of the most well known brands in the UK!
Posted by Uxbridge Employment Agency • £26K/yr to £27K/yr
Are you passionate about delivering and exceptional service to Customers
Do you have a passion for technical products, and do you have experience managing customer issues through to successful resolution?
General
My client a really friendly tech products organisation (with a real family feel) are now seeking two additional people to join their customer service team.
We're on the lookout for a proactive and friendly Customer Service Administrator to join our clients team, stepping in for the current employee who's retiring after two decades of dedicated service.
This role is perfect for someone who loves a mix of admin tasks and customer interaction.
You'll be a key player in ensuring clients-from care homes to community centers-get the best service possible.
This is NOT a call centre role and you will get only 10-12 calls a day .
This is a lovely BILINGUAL GERMAN/ENGLISH customer care role in which you will use your fluent GERMAN to support restaurant & hotel clients.
The job hybrid with 3 days in the office a week and you will be supporting restaurants across the DACH region with any help that they may need to set up training etc .