Receive and process calls from a range of other departments wishing to report or make enquiries regarding a wide range of responsive repairs.
To take follow up action in respect of calls received liaising with customers and issuing work to trade colleagues, contractors and a wide range of council departments.
To refer all calls and queries regarding daytime emergencies to the appropriate areas/teams operations officers.
Posted by Candidate Source - TEAM • £24K/yr to £24K/yr
An established organisation with 17 years in the industry is looking for a Call Handler to join the team in Wolverhampton.
Along with a salary of £24,440 per annum (after probation), you will receive a range of benefits including 36 days holiday (including Bank Holidays), a pension scheme, progression opportunities, free parking, a paid 30-minute lunch break and access to a training portal for personal development outside of work.
This role would suit a confident and organised individual who has an excellent telephone manner and a great sense of humour.