Posted by Service Care Solutions - Housing • £16.06/hr
Our Client's Complaints Centre of Excellence is seeking a dedicated Complaint Officer to manage and resolve customer complaints both orally and in writing.
Type: Temporary Ongoing
You will play a key role in supporting customers through their complaints journey, ensuring each case is investigated thoroughly and resolved based on its individual merits.
As a Complaints Handler, you will report into our Complaints Manager and your primary responsibility will be managing complaints from our customers.
You'll act as a key person for ensuring complaints are acknowledged promptly and handled professionally.
About the role
Our Complaints team is looking for an enthusiastic, highly-organised, and detail-oriented person to play an active role in the quality assurance and customer service of our growing company.
We are currently recruiting a Complaints Officer role on behalf of our client where you'll be working for a fabulous organisation based in Eastleigh.
Full training for this role will be provided.
This will be the perfect opportunity for someone who has had customer service based experience who now wants to broaden their skill set, and also the perfect opportunity to get into a more office based environment.
Huntswood is looking for Complaints Processers with financial services complaints experience to join an exciting project for a large retail bank with an immediate start.
If you have a wealth of complaints handling experience, ability to work in office and great communication skills, then we have a great role for you.
Day Rate: £165 - Umbrella only recruitment - This is only available to individuals working via an Umbrella company, we can assist you with this
I am currently recruiting for a temporary Student Complaints officer to support my HE client on a specific academic caseload.
Closing Date: 9am Friday 9th August
The candidate will have strong administrative and investigative skills, including logging and analysing evidence, communication procedures, handling settlements etc.
Posted by Anglian Home Improvements • £26K/yr to £28K/yr
Are you passionate about delivering exceptional customer service and resolving complex issues?
The ideal candidate is an experienced financial services professional with strong complaint resolution skills, in-depth regulatory knowledge, and excellent communication abilities.
If you have experience in the financial services sector and thrive in a fast-paced environment, this could be the perfect opportunity for you!
Using your skills and experience of business banking products and complaints you will investigate the customers complaints to a high level and communicate the resolution in a bespoke letter and over the telephone.
As a Complaint Handlers you will provide a high-quality service to customers by resolving their complaints in a timely manner.
Huntswood is looking for Complaint Handlers with business banking complaints experience to join an exciting project for a large retail bank, with immediate starts available.