We're looking for a Complaint Service Manager to take charge of our customer complaint management process, ensuring swift resolutions and top-tier customer support.
Reports To: Head of Quality & Operations
Are you an experienced customer service leader with a technical mindset, ready to make a real impact in the medical device industry?
The Complaints Handler will be responsible for investigating customer complaints in a timely and professional manner, ensuring a high level of customer satisfaction and retention.
We are seeking a dedicated and empathetic Complaints Handler to join our existing team and manage customer complaints effectively and efficiently.
Along with Outbound calls to our customers regarding their existing complaint to discuss findings and come to a resolution.
As a Customer Service Coordinator at FRG, you will be instrumental in upholding our dedication to exceptional customer service.
First Response Group is not just a workplace.
It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together.
Posted by Perfect Placement Uk Ltd • £31K/yr to £32K/yr
Our Client is looking for a warranty claims specialist to join their growing team in the Bradford area.
You will be dealing with claims and general telephone enquiries received from customers, dealerships and end users and providing a consistently superior customer experience at all times by meeting or exceeding our customer's expectations.
CANDIDATES NEED TO HAVE A MINIMUM OF LEVEL 2 IN VEHICLE MAINTENANCE
Posted by Adjusting Appointments Limited • £25K/yr to £30K/yr
General
Due to an increase in business and new clients coming on board, a firm of Specialists in Disaster recovery and restoration, who are part of a reputable Loss Adjusters, are seeking to strengthen its team by appointing an experienced Claims Handler to join their busy team, where you will be offered hybrid or office-based working depending on your individual circumstances, free parking is available.
Key responsibilities
You will handle cases from first point of contact for new cases to conclusion and invoicing.
You will communicate with customers and instruct clients over the telephone and in writing.
The role would suit someone who likes to be busy and have a varied role throughout the day and enjoys responding to queries and issues raised by house buyers and can demonstrate empathy, care and provide a resolution.
Our client is a well-established and well-known house builder that requires a customer service coordinator to join their team due to growth.
The role is to support the team with a variety of tasks and support the internal teams and they buyers.
Posted by Get Staffed Online Recruitment Limited • £10K/yr to £100K/yr
Are you an experienced and driven individual with a passion for driving excellence and delivering outstanding customer service Our client has a fantastic opportunity for you!
They are a leader in open space management and seeking a dedicated and motivated Customer Experience Coordinator to join their team.
They believe that a strong customer experience is key to building lasting relationships and driving business success.
We are seeking a Customer Service Coordinator to join our award-winning manufacturing company, which produces high-quality, commercial-products for clients worldwide.
As part of sustained growth, we are looking for an experienced individual to handle shipping, order processing, product planning, and customer service duties within a friendly team.
Day-to-day of the role
Review client orders against estimates, ensuring all finishes and prices are correct, and place orders with manufacturers.
Our growing client based in LS27 are recruiting for a Customer Service Coordinator to join there team on an ongoing basis with the chance to go permanent.
Communicating with Field and Internal Sales Teams confirming bookings