Currently looking for someone to join their compliance team, working exclusively across Complaints, you will investigate and respond to complaints in line with the FCA regulations.
Financial Services business
We're working with a brilliant FinServ business, a car finance broker working with a range of lenders across the UK to help customers find the best deal for them.
In this important role as Contact Centre Manager, you will lead a dedicated customer service team in the online retail industry, ensuring customer queries are handled efficiently and effectively.
Our client is a prominent player in their industry.
They are a mid-sized company that takes pride in providing top quality service to their customers, ensuring their experiences are nothing short of exceptional.
Property Management Recruitment (PMR) are seeking an experienced Customer Service and Lettings Associate for a new and exciting Build to Rent development in Manchester.
This Customer Service Associate will be responsible for ensuring a high standard of customer service with a focus on community and resident wellbeing.
They will execute the community's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.
Your main responsibility will be to resolve customer complaints, delivering a first-class customer experience and speedy resolution to the problem at hand.
In the role of Customer Service Advisor (internally known as Complaints Handler), you will be instrumental in delivering a meaningful customer service to our TV, telephone, broadband and mobile customers.