The Complaints Manager will be responsible for managing and resolving complaints from business customers.
We are looking for a dedicated and experienced Complaints Manager to join our clients team and ensure our customers concerns are addressed promptly and effectively.
This role requires a proactive and strategic approach to handling disputes, a keen eye for detail, and exceptional communication skills.
Are you passionate about the property industry, and a motivational leader who is inspired by developing your team to provide a first-class customer service?
A fantastic and rare opportunity has arisen for an experienced people leader, to join our established
Our client is seeking a dedicated and detail-oriented Complaints Handler to join their dynamic team in Manchester City Centre.
This role offers an exciting opportunity to be the first point of contact for both clients and internal teams, always ensuring the highest level of service.
The successful candidate will have a real focus on delivering exceptional outcomes, managing all service issues in line with company SLAs as a minimum requirement.
Posted by Incubate Consulting • £24K/yr to £27K/yr
The Complaints Co-Ordinator will be responsible for addressing and resolving customer complaints in a timely and professional manner.
We are seeking a dedicated Complaints Co-Ordinator to join a growing team within a well-recognised financial services organisation.
The ideal candidate should have excellent communication skills, strong problem-solving abilities, and a commitment to delivering exceptional customer service.
Are you passionate about delivering exceptional customer service and resolving complaints effectively?
Our client, a leading organisation in the industry, is currently seeking a dynamic and dedicated individual to join their team as a Client Engagement and Complaints Officer.
As a Client Engagement and Complaints Officer, you will play a crucial role in investigating and resolving client complaints and concerns.
Posted by Lloyd Recruitment Services Ltd • £27K/yr
Our client is looking for an experienced customer service individual, who has previous experience of handling and responding to escalated queries and complaints.
This role offers a basic salary of £27k plus an attractive benefits package, and remote working.
Please be advised this remote working includes two days a month in the office, so you must be able to travel to Epsom, Surrey and be within a realistic journey time.
As a Customer Service Manager you will be responsible for managing the customer liaison team, will implement a framework for effective complaint management, ensure that all customer complaints are thoroughly investigated, and do root cause analysis to ensure lessons are learnt from service issues.
Do you have experience leading a Customer Service/Liaison team, and a drive to progress your career?