We are seeking a customer service professional to provide exceptional customer service and technical support.
The role involves analysing and solving issues raised by customers and clients, handling queries professionally, and escalating complex issues to software suppliers.
This position is ideal for someone who enjoys problem-solving, is a self-starter, and can work effectively both independently and as part of a team.
Dealing with a high volume of inbound and outbound calls.
General
In this role you would be supporting both new and existing customers with queries and provide ongoing support, this role requires someone with a positive attitude and a passion for providing an excellent service to all customers!
Our client who is the UK market leader in their industry are looking to recruit a Customer Service Advisor on a temp to perm basis.
Working for a global leader within the heating industry you will be working in a team communicating with customers and engineers via phone and e-mail to provide an outstanding customer service experience.
The hours are 08.00 - 16.30 with 30 mins for lunch.
This is an on-going temporary booking with the view of turning permanent so you must be available to start immediately.