Posted by The Portfolio Group • £23K/yr to £24K/yr
General
We're looking for a Complaints Handler to play a crucial role in supporting cash collection efforts for our client.
Are you a bright, confident, and positive individual with a passion for delivering exceptional service?
Why This Role
As the first point of contact for clients, you'll thrive in a fast-paced environment, resolving issues with a pragmatic and customer focussed approach.
I am working with a leading brand client to support the in recruiting a permanent Complaints Handler for their offices in Calcot, Reading.
As well as answering simple or complex customer questions, the Complaints Handler is fully empowered to provide bespoke solutions, which ensure that every customer received customer excellence with each interaction.
To assist each customer with highly individualised customer care.
We are looking for passionate complaint handlers who want to find fair outcomes for customers to join a motor finance provider in Cheadle.
You will be communicating with the customer and third parties to understand the situation in detail, reviewing facts and evidence, and concluding the outcome in a final letter.
The role is initially full time on site with opportunity to work on a hybrid basis after 2 3 months and passing sign off.
We are looking for passionate complaint handlers who want to find fair outcomes for customers to join a motor finance provider in Newport.
You will be communicating with the customer and third parties to understand the situation in detail, reviewing facts and evidence, and concluding the outcome in a final letter.
The role is initially full time on site with opportunity to work on a hybrid basis after 2 3 months and passing sign off.
Our Gravesend based client has a requirement for a Complaint Handler to ensure that all complaints, written or verbal, are managed in line with the required deadlines and FCA requirements.
£23,000 - £26,000 (dependant on experience)
Some responsibilities
To comply with all company procedures and standards.