An exciting opportunity has arisen for a diploma qualified and experienced suitability of advice Complaint Handlers.
Job Title: Complaint Handler
Start Date: 4th November 2024
Duration: 31st December 2025
Location: Hybrid - Bradford / WFH
Rate: £325 per day
The Role:
- Investigating complaints relating to suitability of advice on a variety of products including pensions and investments
- End to end complaint handling, including file review, decision making and redress
Requirement:
- Diploma Level 4 qualification is essential (i.e. Diploma in Financial Advice or Diploma in Financial Planning)
- Experience of regulated products such as investments, savings, pensions
- Strong suitability of advice file review or complaints handling experience