As a Complaints Resolution Team Leader, you will oversee and support a team responsible for resolving complaints, ensuring targets are met and compliance is maintained.
General
We are seeking a Complaints Resolution Team Leader to join our housing association and lead a dedicated team focused on managing complaints at stage one or stage two.
This is an exciting opportunity to make a real difference in delivering a high-quality service for our customers, ensuring that all complaints are resolved effectively, promptly, and in line with policies.
I'm excited to be able to recruit for the London Borough of Hackney who are looking for someone to join their experienced Benefits and Housing Needs team to oversee hostel properties within the borough.
You will be visiting temporary accommodation and supporting the management team making sure everything is up to order.
Posted by Premier Work Support • £11.44/hr to £13.15/hr
The hours can vary, depending on the needs of the client.
This is a general cleaning role which requires movement from one part of the building to the other covering waste collection, toilet cleaning, moving of confidential waste bins, and other duties as required by the management.
Premier Work Support are recruiting Cleaning Operatives to help cover sickness absence and holidays on a temporary basis for various locations in central London.