Receptionist/Welcome Host (Temp)
Our client, a global music company, is looking for a Welcome Host to join immediately. The Welcome Host will ensure the smooth running of the front of house providing and provide an excellent customer experience.
Responsibilities will include:
- Switchboard - answering the switchboard and transferring calls to the relevant personnel.
- Emails - manage the reception emails by responding to and dealing with internal and external queries.
- Meeting rooms - booking meeting rooms, managing the meeting room diaries; ensuring that the rooms are kept tidy at all times.
- Hospitality - meeting and greeting guests, assisting with meeting room set up (where necessary).
- Events - supporting the Office Assistants with preparations and logistics for internal and external staff events
- Post - sorting incoming and outgoing post, arranging couriers and franking outgoing post.
- Catering - sourcing catering for meetings, events and the overall office.
- Stationery - sourcing and ordering supplies; keeping stationery stock replenished.
- Facilities - reporting any office issues to line manager and/or facilities manager.
- Health and safety - fire warden coordination, replenishing first aid kits throughout the office.
- Ad hoc duties - processing business cards for staff from design, approving proof and ordering; event co-ordination in the office; assisting with organising office space.
Requirements:
- Previous experience delivering world-class customer service
- Proven ability to support an operational team in a demanding environment.
- Experience managing difficult situations and behaviours in a calm way.
- Strong attention to detail.
- Highly organised.
- Possess good administration skills.
- Diplomatic approach.
- Personable communication abilities.
Apply now for immediate consideration if this sounds like you!
Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.