The successful candidate will handle and resolve complaints from tenants and residents, ensuring that issues are addressed promptly and effectively.
We are seeking a dedicated and compassionate Complaints Officer to join our Social Housing team on a temporary basis.
The role requires excellent communication skills, a strong understanding of social housing policies, and a commitment to delivering high-quality customer service.
The role involves providing a full range of administrative support to our Complaints and Customer Experience team, with a focus on delivering excellent customer care and assistance to enhance resident satisfaction at Octavia Housing.
It also includes building productive relationships with residents and external agencies, and providing administrative support to the complaints team by helping to improve the quality of responses and ensuring all complaints and correspondence are accurately recorded in our systems.
The position offers opportunities to build on existing skills while developing new ones, working closely with colleagues across departments to ensure exceptional customer service.
Posted by Exchange Street Claims & Financial Services • £28K/yr
As a Domestic Property Claims Handler, you will be the main point of contact for policyholders dealing with property damage claims.
Your role will involve managing claims from initial notification through to final settlement, ensuring a seamless and supportive experience for our customers.
You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements.
I'm looking for an energetic, proactive Receptionist/Office Coordinator, with excellent organisational skills and strong attention to detail.
We have partnered with a leading creative agency who are looking for a Receptionist/Office Co-ordinator to join them on a temporary basis but excitingly, it could turn into something long-term for a right candidate.
At Handle we work on lots of fantastic opportunities within the creative space working with some of the world's biggest names!
At Handle we work on lots of fantastic opportunities within the retail, such as Receptionist roles at companies which are some of the world's biggest names in in the world of fashion!
I'm looking for an energetic, proactive Receptionist, with excellent organisational skills and strong attention to detail to join a global retail brand to cover holiday.
You will have effective communication and problem-solving abilities, allowing you to work collaboratively with the team.
We have a fantastic new job opportunity for a Housekeeper / Room Attendant / Cleanerwho has good communication, organisational and timekeeping skills.
NO EXPERIENCE REQUIRED - Previous experience of working in a cleaning / housekeeping role would be ideal but is not essential as training will be provided.
Housekeeper / Room Attendant / Cleaner who has good communication, organisational and timekeeping skills is required for a well-established hotel chain based in Central London.