Posted by E-Fab Recruitment Ltd • £25K/yr to £27K/yr
Support the business in the disputes handling process and delivery of complaints by way of:
Receiving inbound queries and complaints from customers / customer representatives, and responding in a timely and appropriate manner.
One of our Financial Services clients requires a Complaints Administrator / Handler to manage and take ownership of a wide range of complex issues and complaints from customers, whilst ensuring they are commercially aware at all times.
Posted by Pertemps Plymouth Commercial • £12.97/hr
Join the Team as a Complaints Handler Royal Mail, Plymouth
Due to growing demand, Pertemps are on the lookout for proactive, compassionate, and customer-focused Complaints Handlers to support one of our long-standing clients
The Complaints Handler will be responsible for investigating customer complaints in a timely and professional manner, ensuring a high level of customer satisfaction and retention.
We are seeking a dedicated and empathetic Complaints Handler to join our existing team and manage customer complaints effectively and efficiently.
Along with Outbound calls to our customers regarding their existing complaint to discuss findings and come to a resolution.