We are seeking a diligent and empathetic Complaints Officer who will play a crucial role in managing and resolving resident complaints.
This position offers the opportunity to contribute to the continuous improvement of housing services by ensuring resident concerns are addressed effectively and professionally.
Hyperion Partners is recruiting on behalf of a respected housing association that is committed to providing high-quality services to its residents.
Posted by Pembrook Resourcing • £28K/yr to £34K/yr
General
Pembrook Resourcing are currently recruiting for a warranty administrator on behalf of their client, the role is to ensure that the warranty process is accurately and efficiently processed and repairs are carried out to the highest standards of quality possible to ensure customer satisfaction.
Responsibilities
Query and discuss as necessary with the Aftersales Manager any claims that are dubious in nature or of concern as to the likelihood of rejection.
Obtain, validate and query as necessary, all claim information available from job cards, vehicle history, technician notes and other sources as appropriate.
Posted by Hyperion Partners Ltd • £45K/yr to £48K/yr
The successful candidate will play a key role in enhancing customer satisfaction and ensuring that residents receive the highest standard of care and support.
Hyperion Partners is delighted to be recruiting on behalf of a leading housing association for the role of Customer Resolutions Manager.
This is an exciting opportunity for an experienced professional to lead a team dedicated to delivering exceptional service and resolving customer issues efficiently.
An established online retailer is currently looking for a Customer Service Administrator to join their team.
The Customer Service Administrator role involves booking appointments for fitters, managing the appointment diary and carrying out a range of administrative tasks.
Act as the main point of contact for repairs administration for residents and internally.
Proactively manage repairs to ensure that works are completed within targets and residents are kept informed.
General
London based Housing Association seeks a Repairs Administrator to lead a seamless, proactive, and resident-focused repairs service across all stock and tenure types.
Posted by The Workplace Consultancy • £20K/yr to £23K/yr
My client is a Nationwide Fleet Management Company looking for an Administrator.
The main purpose of the role is to ensure the administration tasks of the account management function are completed accurately and within agreed timescales.
Ensuring all activities are undertaken in accordance with work instructions and quality procedures.