Legal Administrator/Complaints Handler
Lovely new opportunity to work for a very well-established firm in Gravesend. The opportunity would be very well suited to someone currently working in a law firm who would like to gain experience working in a top law firm. Or a law graduate looking for their first opportunity within a firm.
The Role:
Chance to join a highly established law firm, committed to customer experience and forward-thinking in approach! Supportive and welcoming team - share in a passion for customer outcomes!
Seeking to expand their team, this role is brand new and available now!, in a role that will see your input valued, chance to bring strategic ideas and to impact customer experience and learn industry regulation.
Based from their regional offices (great working environment, , this is an opportunity to play a crucial role in managing customer experience and driving it forwards across the company.
Day to day, you will be involved with all areas of complaint management from customer interaction and evidence gathering, policy application, identifying and presenting solutions, ensuring fulfillment of regulatory requirement, identifying trends, working cross functionally to implement training and procedure improvement, and producing reports and regulatory liaison! And, much more!
Requirements:
Proven experience working within a law firm.
Excellent communication and interpersonal abilities.
Proficiency in legal document drafting and IT skills.
A proactive and adaptable approach, with a commitment to delivering high-quality work.
Benefits:
Benefits
Competitive salary and performance-based incentives.
Comprehensive benefits package, including health insurance and retirement plans.
Ongoing professional development and training opportunities.
A positive and supportive work environment that values teamwork and personal growth.
The chance to work with a team of skilled professionals and contribute to the success of our clients' property transactions.
Apply now!