This role as a Complaints and Quality Officer will be an on-site role, the office is in Leeds (LS7).
Reed Talent Solutions are working in partnership with an experienced local GP to recruit an Complaints and Quality Officer to support with a temporary role.
We are on the lookout for a dedicated and efficient individual to join our team and provide a confidential business support service to our front line and statutory services.
This is a temporary contract until July, with a review for extension.
The role is office-based at location S70 2DR and offers a salary of £12.59 per hour.
To deal with enquiries from customers and visitors to properties, providing appropriate advice and information, through email, website, telephone and in person.
Purpose of the role
Hours 8.00 - 4.30
General
To ensure the highest level of customer service is maintained at all times and act as a role model for excellent service delivery.
Our agency is pleased to offer a fixed-term position for a Data Administrator in our Policy and Compliance team until 31/04/2025.
This role is integral to our front-line services.
Key responsibilities include
Providing an efficient and confidential support service, including word processing, mass data input and reconciliation, photocopying, filing, emailing, and managing jobs on relevant systems.
ONGOING TEMP CONTRACT - CUSTOMER SERVICE ADMIN - LEEDS CENTRE - 23400 PER ANNUM - PAID WEEKLY VIA AGENCY
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Main duties of the role
Act as the first point of contact for clients and visitors to the service and coordinate timely responses to enquiries made via telephone, email, text and website.