Posted by Service Care Solutions - Housing • £16.06/hr
Our Client's Complaints Centre of Excellence is seeking a dedicated Complaint Officer to manage and resolve customer complaints both orally and in writing.
You will play a key role in supporting customers through their complaints journey, ensuring each case is investigated thoroughly and resolved based on its individual merits.
We are currently recruiting a Complaints Officer role on behalf of our client where you'll be working for a fabulous organisation based in Eastleigh.
This will be the perfect opportunity for someone who has had customer service based experience who now wants to broaden their skill set, and also the perfect opportunity to get into a more office based environment.
My client is seeking an experienced and dedicated Customer Support Administrator to join their close knit team.
The Customer Service Administrator will be responsible for providing outstanding customer service to new and existing customers and will come from a business to business background.
As a key member if the team your responsibilities will include you will: