Are you experienced with Customer Service ? Do you have extensive administrative experience? If so, we are working with a client who are a workwear service provider. They are looking for a Customer service administrator, to manage customer queries, record and resolve problems and ensure a high standard of customer service . Please see below for more detail.
Customer Service Administrator
Permanent
Competitive
8:45am – 16:45pm - Monday – Wednesday
8:15am – 16:45pm – Thursday
8:30am – 3:30pm – Friday
Basingstoke
Customer Service Administrator
Job Description
- Receive and complete all calls/emails according to our Customer Commitment and keeping customers informed throughout their request or query until resolved.
- Process all documentation correctly and maintain files and records according to procedures
- Provide support for the Customer Service Executives and other departments. Making sure accurate data is checked and provided
- Excellent communication skills both verbal and written
- Other Ad hoc duties as required, and any reasonable requests made by Management and also attend training courses as required
Customer Service Administrator
Essential Experience/Skills/Qualifications
- Strong administrative skills
- Computer literate with Microsoft office
- Strong communication skills
If you feel you're a good fit for this position, please click ‘apply'