Posted by Howells Recruitment • £24K/yr to £25K/yr
It will be your responsibility to liaise with residents to resolve complaints and prevent and limit dissatisfaction quickly and efficiently.
We are working with one of the UK's leading House Builders who are looking for a successful and proactive Customer Service Administrator to join their team based in Norwich.
One of our Financial Services clients requires a Complaints Administrator to manage a variety of complaints from customers, whilst ensuring they are commercially aware at all times.
This is a fixed term contract until the end of June 2025.
Key Responsibilities
Receiving inbound queries and complaints from customers and responding in a timely and appropriate manner.
As a Complaints Handler, you will report into our Complaints Manager and your primary responsibility will be managing complaints from our customers.
You'll act as a key person for ensuring complaints are acknowledged promptly and handled professionally.
About the role
Our Complaints team is looking for an enthusiastic, highly-organised, and detail-oriented person to play an active role in the quality assurance and customer service of our growing company.
Posted by The Portfolio Group • £25K/yr to £28K/yr
Our client, a leading advisory organisation, is seeking a dynamic and dedicated Customer Resolutuion Agent to join their team in Manchester!
You will be responsible for the day-to-day management of Service Issues across the business being the first point of contact for both client and internal teams to always ensure the highest level of service!
Are you passionate about delivering exceptional customer care and exceeding clients' expectations?
Posted by The Portfolio Group • £25K/yr to £28K/yr
Our client, a leading advisory organisation, is seeking a dynamic and dedicated Customer Resolutuion Agent to join their team in Manchester!
You will be responsible for the day-to-day management of Service Issues across the business being the first point of contact for both client and internal teams to always ensure the highest level of service!
Are you passionate about delivering exceptional customer care and exceeding clients' expectations?