As a Complaints Handler you will be responsible for supporting a busy Customer Service / call centre team and will take full ownership of customer complaints from start to resolution and anything in between
Dynamite recruitment is looking to recruit an experienced Complaints Handler to join an award-winning business in Portsmouth.
Complaints Investigator / Handler with demonstrable experience of complaint handling within a regulatory environment, excellent communication and customer service skills and a calm and professional manner is required to join a well-established housing association based in Ealing, West London.
Although not essential. JOB OVERVIEW
Any previous experience working for a Housing Association or experience of Housing Repairs and Maintenance would be highly desirable.
A great career move for a customer-focused Complaints Handler, this position will play a key role in enhancing the customer journey and is suited to a candidate who can strike the balance and enjoys delivering outcomes that benefit both the customer and company.
If you're a skilled listener who has the ability to efficiently resolve issues, then we want to hear from you as our client is growing its customer service team by hiring a dedicated Complaints Handler.
Founded over three decades ago and headquartered in Birmingham, this manufacturer and retailer has grown organically and now serves customers across the UK.