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Introduction: First Choice Homes Oldham (FCHO) is an ambitious and innovative organisation. We provide and manage housing but also do much more. We support customers through a range of services designed to empower and improve lives. FCHO has a number of services which deliver more than the traditional landlord function such as: our Directions Service which provides employment and training support and our Community Impact Team that offers financial support and advice. We are continuously looking at ways to improve our community offer and striving to ensure customers are engaged in decision making and that wider consultation is used to support service improvements. We ensure that we are working with our partners to maximise the services we deliver to help create communities where customers want to live and work. Our mission of 'improving lives in Oldham', supports our goal to provide homes for those in need, improving the neighbourhoods that customers live in and to provide services that improve the quality of customers lives. Purpose of the Post: To work as part of the ICT Infrastructure Team to provide an efficient and effective support function for ICT related incidents and requests for FCHO colleagues. Support the ICT team by providing 1st line call resolution, ICT incident and request management and carrying out scheduled system tasks and checks. To provide excellent customer service skills and have an enthusiastic approach when providing support. You will continuously work towards FCHO's vision, demonstrating and role modelling its values and behaviours whilst promoting positive working practices and policies associated with Equality, Diversity & Inclusion, Health & Safety, Wellbeing and Safeguarding. Role Responsibilities: Carry out incident management processes ensuring requests made to ICT for advice and support are progressed by liaising with ICT Staff and 3rd parties to ensure prompt resolution in line with the service level agreements and operational level agreements whilst providing high levels of customer service. Respond to tickets and reports, providing support and guidance to diagnose and resolve issues where possible or escalating as required. Install and configure hardware / software and systems in line with procedures for users or for temporary needs, e.g. training / assemblies. Assist in implementation / testing of IT projects and services including replacement equipment and services. Carry out technical comprehensive daily checks to ensure the FCHO ICT Infrastructure is stable and reliable and ensure that data/system backups are successful. Manage and control ICT assets and user access in line with agreed processes Provide telephone and email support cover to the ICT Service Desk as and when required, ensuring that ICT deliver first class support services to satisfy the needs of our customers (internal & external) by working in a flexible and agile way. Participate in training opportunities, meetings, and networks to maintain excellent skills and knowledge in role This list should not be regarded as exhaustive and from time to time you will be expected to undertake other reasonable duties relevant and appropriate to the role as directed by your line manager. The Person: Essential Knowledge - IT Hardware (Desktops/laptops/mobile phones) Knowledge of networking and operating systems Knowledge of Cloud Technologies Customer Service Communication (written and verbal) Organisational skills Entry Requirements: 3 GCSEs (or equivalent) at grades 4 (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3 (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Benefits: Holiday entitlement is 30 days, plus one shut down day which will be determined by the company and eight bank holidays. Part time colleagues will receive a pro-rated entitlement. You can also purchase additional leave. You receive automatic enrolment into a healthcare cash plan, access to an occupational health specialist, confidential counselling service and more. Defined contribution pension scheme with an employer contribution of up to 10%. We also offer a pension salary exchange scheme for eligible colleagues, helping you to take home more of the money you earn. Earn cashback when you shop online or buy shopping vouchers to save money when you spend online or in-store. Our on-site caf is part of a social enterprise run by New Bridge School offering delicious food and drink to colleagues. Access to corporate memberships at Oldham Community Leisure gyms at a discounted rate. Salary: Annual salary, meets national UK minimum wage. Wage will depend on age. 21 and over - £22,010 Per annum 18 20 - £16,564 per annum 16 17 - £12,313 per annum Future Prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Position: Artworker/Mac Operator Location: Manchester Salary: Neg dep on exp The Company: My client are recruiting for an Artworker/Repro Operator to join their company. You will produce press-ready artwork to a high standard along with plate-ready files for production. Have experience in artwork creation and manipulation to an excellent quality, along with creating packaging artwork. Working with Adobe Creative Suite skills, Mac, Esko, and Microsoft (Including Word and Excel). Responsibilities: Produce a wide range of artwork to a high standard. Produce plate-ready files for Production. Work closely with the Client Services Department to ensure deadlines are met. Able to take and interpret customer briefs. To adhere to an artwork checklist, checking all files to ensure the highest possible standard. Always be commercially aware. Requirements: Proficient in general use of Apple Mac Computers Familiar with design software and technologies (Adobe Creative Suite skills, Mac, Esko, and Microsoft (Including Word and Excel). Excellent communication and organisational skills Accuracy and high levels of attention to detail Experienced in dealing with pressure in a very fast-paced environment. Experience in the print industry and the processes. Knowledge of artwork, pre-press, and repro
?? Looking for a career where your skills make a real difference? Join us as a Relief Security Officer working 36 hours per week across Days Nights and Weekends covering YORK and its surrounding areas! An SIA Licence, a driving license, and access to your own vehicle ?? , you're the perfect fit for our team. ? ?? But it's not just about security - your excellent customer service skills ensure a positive experience for all. And with your ability to work seamlessly in a team and your IT literacy ?? , you'll thrive in our collaborative environment. Join us in protecting what matters most. ?? ?? Apply now and embark on a fulfilling career as a Relief Security Officer covering York and surrounding areas! ? Pay Rate: £12.00ph Contracted Hours: 36 per week Shift Pattern: Days, Nights & weekends Driving Licence Essential As a Relief Security Officer you will provide security services at various sites across a defined geographical area as required. Protecting the customer's employees, property and other assets in line with the relevant Assignment Instructions and site-specific customer requirements. Delivering the highest levels of customer service which consistently demonstrate Securitas' core values of Integrity, Vigilance and Helpfulness. As a Relief Security Officer you will provide security services at various sites across a defined geographical area as required. Protecting the customer's employees, property and other assets in line with the relevant Assignment Instructions and site-specific customer requirements. Delivering the highest levels of customer service which consistently demonstrate Securitas' core values of Integrity, Vigilance and Helpfulness Responsibilities Meet and greet all staff, visitors and contractors in a professional and personable manner Deliver a consistently high-end customer focused experience Respond appropriately to varying and fast changing priorities Prevent and deter unauthorised access to the site. Monitor fire alarms, intruder alarms and CCTV. Conduct internal & external patrols & duties. Maintain all logbooks and records, ensure all paperwork is completed in a timely fashion and conduct effective handover procedures. Record and report all faults, health and safety hazards and unsafe working practices to management. During patrols, switch off unnecessary lights and close windows. Manage keys and perform locking and unlocking duties as detailed in the Assignment Instructions. Limited to covering around 5 sites Ensure any equipment provided by the customer and Securitas is managed in accordance with procedures detailed in the Assignment Instructions. To provide support, guidance and information to all staff, visitors and contractors whilst ensuring safeguarding of the premises. Undertake any other duties as requested by Management. Essential Skills SIA Licence Driving licence and access to a vehicle is essential Right to work in the UK and have a five-year checkable history Able to get to the Site on-time for your shifts (reasonable commute) Minimum of 1 years experience in the Security Industry Excellent customer service Computer literate Ability to practice our values of Integrity, Helpfulness and Vigilance Hard working Organised DE&I Securitas is an all-inclusive employer, and we encourage individuality within our company. We believe that diversity and inclusion are not just buzzwords, but integral parts of our business strategy. Our goal is to create an environment where every employee feels that they belong regardless of their background or identity. Our belonging strategy has three pillars, how you join us and develop your career, the way we lead our teams fair pay and benefits. To achieve this, we have a number of initiatives: employee networks which are a safe space to build communities and influence practices, Race at Work Charter, Armed Forces Covenant, Disability Confident, Reasonable Adjustment Passport, Domestic Abuse Charter, Healthy Workplace Awards and we are leading the way in the Neurodiversity Top Employer Certification. We celebrate our differences throughout the year by recognising significant dates such as BSL Week, International Women's Day, PRIDE, Black History Month and many more. If you want to learn more visit our website. Benefits Health & Wellbeing Company pension and advice and planning Life assurance scheme Discounted gym memberships Wellness advice and support, including financial, emotional and physical Dental and Physical Health Plans Lifestyle Benefits Cycle to work scheme Car lease and new car purchasing schemes Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel Mortgage Advise Payroll ISA's Eligibility for Costco Membership Learning & Development Support with further education 100's of eLearning courses Accredited courses by C&G, ILM, IOSH and SIA Leadership Development programs both local and global Giving Back Payroll Giving Working with charities such as Calderwood House, KPMB and Wooden Spoon Supporting local community initiatives Supporting people back to work with organisations such as TalkBack and Downs-Syndrome Org