The Call Handler is the first point of contact for patients requesting medical advice by telephone.
Support patients by providing advice to help them manage their condition at home, where appropriate.
They will answer calls, using the software system to prioritise, and record details of calls, advising patients appropriately in relation to response times and action in the event of urgent requirements.
To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.
Posted by Source4 Personnel Solutions • £23,878.40/yr
Are you ready to embark on a thrilling journey in the heart of a dynamic call center?
Join our client at their brand-new office near Holyport Bray as a Customer Service Representative and become a pivotal part of their team, dedicated to delivering exceptional service and resolving challenges with a flair!
Exciting Job Opportunity: Customer Service Representative ?
The role is an appointment making role, there are no target, but you will need to be confident in following a script and booking in appointments, making over 100 calls per day.
We are looking for enthusiastic, driven candidates who can canvass over the phone.
We are working on new campaign that is due to start at the beginning of November.
My client, a well-established business across the UK that has built its reputation on Customer Service and Innovation have a vacancy for a Customer Service Agent at their Mossend, Bellshill site.
Long term assignment covering maternity leave
Hourly pay £12.00 - £13.17 - depending on experience.