The Contact Centre Team Leader role requires a proactive leader with excellent communication and management skills to inspire and guide the team to exceed monthly targets.
We're looking for a brilliant Contact Centre Team Leader to join out client - a leading the South West telesales team at their Plymouth, Bristol and Poole depots to maximise sales performance, process customer orders accurately before the depot deadlines, as well as upsell and cross sell new products.
You'd be based at the Plymouth office up at Langage Business Park, Plympton however travel to Bristol and Poole once a month will be required.
Role Outcomes: Deliver administrative functions appropriate to specialism, working within timescales and service level agreements (40%)
Primary Purpose of Role
To provide excellent business support services in the Children's spoke (CYPF department), ensuring that all activities and functions provided to colleagues, managers, external stakeholders, and customers are efficient and effective.
Excellent communication and interpersonal skills are essential.
IT skills and operational skills in the use of Liquid Logic.
The successful applicant will have responsibility for providing business support for the team including: supporting the team with Sefton Liquid Logic database, typing, telephone duties, note taking in a variety of operational meetings, co-ordinating the gathering of information from other agencies to support the manager and any other admin duties within the team.
You will manage and coordinate smaller projects, ensuring successful planning, delivery, monitoring, and closure, primarily within the People Directorate.
Our client is seeking a proactive and detail-oriented Business Improvement Officer to join their dynamic team.
In this role, you will play a key part in supporting their Senior Business Improvement Officer and various Improvement Managers.
They're seeking to appoint an experienced and qualified Marketing and Memberships Officer to deliver new business development and marketing services to support the following:
Membership development and commercial income generation activity
Our client is leading Plymouth's ambitious strategy to bring 6.2 million visitors to the city by 2030 and increasing spend to an incredible £450 million and you could be involved!
Posted by Ernest Gordon Recruitment Limited • £75K/yr to £85K/yr
Project Planner/Project Controls (MOD, Defence)
Are you a Project Planner or Project Controls Manager with a background in construction, marine and defence, nuclear or aerospace looking for a pivotal role in one of the UKs most prevalent and prestigious manufacturers for aerospace and defence?
£75,000 - £85,000 Company Benefits, 15% Bonus, Relocation Package