Care Outlook are a main care provider in the local area, please submit CV as we may have other vacancies in your area if this role is not local to you.
To assist customers in their understanding and completion of relevant documents forms, applications and registrations, over the telephone, including where appropriate addressing their special needs (disability, translation, interpretation requirements etc)
To process referrals and apply agreed eligibility criteria.
The role
To deal with telephone, written, emailed enquiries and respond appropriately to customer enquiries, complaints, requests for information and service requests.
Apply now to join our great team of Care Assistants here at Care Outlook to help improve the lives of the vulnerable and elderly in their own homes in SE2, SE18 and SE28.
Posted by Hays Specialist Recruitment Limited • £37K/yr to £42K/yr
Southend-on-Sea City Council is a Unitary local authority, providing vital services to meet the needs of the local community.
We employ around 1,800 staff who are working alongside our partners and local communities to deliver the city vision and make lives better for the people of Southend.