Our client is a fast-growing specialist in their field - they are currently in search for a strong Collections Agent who can bring their skills to the team and grown within the company.
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Daily Duties
This is a key customer facing role predominantly telephony based helping to assist our clients and their customers find the right solution to manage their outstanding bills and arrears.
The primary purpose of the Customer Collections Executive role within Guildways is to ensure the performance standards and the company's objectives are met to enhance revenues brought in by utilising their negotiation skills.
The Company
Guildways is a trading name of Lovetts Ltd and is looking for a focused individual with high attention to detail, to assist in recovering monies owed to its clients.
General
The company offers regular social events, a benefits package (including discounts at hundreds of high street stores) and a quarterly bonus scheme.