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General
You sell the paint that turns someone into an artist.You provide the book that unleashes an inner author.You supply the games that help bring families together.You give someone the puzzle book that reconnects themwith a late family member's memory.
This role is a mixture of a classic AR/Credit Collections role combined with more investigatory work to support customers with financial queries regarding their invoices & promotional discounts.
An EMEA SSC (Shared Service Centre) for an international FMCG business, based in Frimley, are looking for a Collections & Rebates Analyst with fluent/ native level German to join their Accounts Receivable department on a permanent basis.
Please note that a valid right to work in the UK is required for this position (sponsorship is not available).
Guildways is a forward-thinking and innovative financial services business that has the ability to follow up on accounts receivables around the world.
Guildways operates at a fast pace dealing with multiple accounts every month whilst maintaining very high, self-imposed, service levels to ensure that the expectations of its clients are surpassed.
About the Role
A customer account agent is required to join our fast-growing business that provides a fast and effective national financial recoveries service to our clients.
They are looking for a motivated Administrator within the Asset Team - this is one of the most exciting areas of growth within the business - adopting gas and electricity networks as they are constructed - taking on the responsibility for managing asset data and records, network maintenance and providing end customer services.
Our client is a fast-growing, technology-based business who are a market leader in the provision of energy data and services.
They have been established for over 40 years and as a business, they currently have over 3.5k customers and employ over 300 people - this role will be based at either their Epsom or Horley sites.
We are committed to providing a high standard of care to our customers, recommending products to aid their health and lifestyle.Important responsibilities include
About the opportunityThis is a fantastic opportunity to join a business that puts the customer at the heart of all our decisions and excels in delivering the best experience possible for our customers and colleagues.
You'll join a culture where everyone is passionate about their role and together these elements will play a big part in making us the leading High Street Opticians.
You are required to have access to your own vehicle insured for business purposes, with a full UK driving licence.
You will support the management of effective delivery of the clients' major repairs programme and investment projects by undertaking a wide range duties to ensure high levels of customer satisfaction.