Working as a Customer Service Advisor within our Collections team you will operate in a fast moving, customer contact center environment.
You will also be working alongside the wider collections teams and third parties to support our customers queries and come to a suitable resolution for all parties.
This role involves a telephony-based role where you will be on the phone speaking with our customers and by email to resolve outstanding account balances.
Monitor and accurately record care calls, hours delivered, staff sickness levels and report to the manager on a weekly basis, ensuring accurate records are always maintained.
Be responsive to changes in the schedule and liaise with relevant team members.
Monitor and accurately record all late and/or missed calls and ensure that the manager is kept informed of all details on a weekly basis and that accurate records are maintained.
Sitka is delighted to be working exclusively with the inspirational charity City Hospice, in helping them find an experienced and motivated Individual Giving Manager with a proven track record in the field.
City Hospice cares for patients across the city of Cardiff, managing their symptoms and offering essential support.
This means each person in their care can live their lives to the fullest for as long as possible.
The role is to manage the triaging and general non-specialist/Non AM query management of our "Zendesk" help desk tickets, working alongside and collaboratively with all teams within Savills Energy.
The Cardiff Energy Team provides a Procurement and Bureau service to Savills Property Management Division clients.
The role is based in the Cardiff office and although will report into the Operations Department will be a fundamental role across the whole of Savills Energy.
Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboarding, training and development activities.
Ensuring quality and performance levels meet and exceed expectations on challenging service lines.
Operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations.
The General Store Manager is responsible for the implementation of the retail strategy such as driving sales, efficient store operations, visual merchandising & excellent customer service.
Quest Search & Selection are proud to partner a multi-product, commercial business B2C that retails clothing, homewares and gifting products focusing on own-label and branded products.
Duties & Responsibilities for this General Store Manager position
Communicates store targets to the team and drives sales to achieve financial objectives.
I'm currently recruiting for an experienced AR professional to join my clients finance department in Cardiff.
Responsibilities include reconciling monthly revenue with invoices, overseeing documentation, and implementing tracking processes for changes and refunds.
This role primarily involves managing the financial aspects of the business, ensuring accuracy and compliance throughout the invoicing process.