SF are working with a dynamic and fast growing financial services business in Birmingham City Centre, who are looking for a hands on Credit/collections professional to join and lead the team.
Our client is committed to helping UK businesses realise their full potential.
Since establishing themselves just 8 years ago, they have already funded thousands of businesses with investment in cutting edge technology.
Experience: The candidate for this position must have experience of setting up a collections department from scratch including full systems and processes
Robert Walters Group: Part-Qualified Finance Division - Collections Manager - Up to £45,000 per annum
Support your Client Services team with all the administration & campaign co-ordination duties associated with keeping their clients delighted.
Booking multiple mailing campaigns onto their Tharstern MIS system, dealing with many daily queries & tasks, keeping Salesforce & Tharstern accurate and any other ad-hoc duties required by your Account Director / team.
Including, but not limited to, quoting Clients (within 2 hours whenever possible) & following up on quotations to seek the order.
As a Key Account Manager, you will be responsible for retention and development (growth) of existing customer portfolio (circa 15/20 accounts) by delivering exceptional levels of customer service, this includes engaging with a wide range of internal stakeholders.
You will implement strategic campaigns to improve service and grow business revenue for your portfolio and achievement of the core KPI's set out below
You will be expected to create and building a rolling 12-month customer management strategy that ensures the pro-active management of both the commercial and service elements throughout the life of the contractual term.
As a Project Manager, you will be responsible for a selection of the agencies accounts, of various sizes, handling multiple projects to ensure consistency and quality of delivery.
Managing the campaigns from the start to finish, you will umbrella the whole project working closely with all disciplines and agency partners.
General
Walker and Sloan are proud to be working with a fully integrated marketing agency in Birmingham, as they are keen to bring on board a Project Manager to the team on a full time basis.