Due to growth our client is looking to add a Collections Account Manager to their team, working closely with an experienced team of Account Managers where you will be required to liaise and work with customers who have outstanding balances on their accounts, working with them to take the steps required to amend any missed or outstanding payments, ensuring a high level of account management and customer service is maintained at all times.
Our client, a leading business in the Financial Services industry is seeking a Collections Account Manager to join them on a full-time, permanent basis.
The ideal candidate will have a minimum of 1 years' experience in either customer service or collections / debt recovery, and will be required to have access to their own vehicle due to the location of the office.
SF are working with a dynamic and fast growing financial services business in Birmingham City Centre, who are looking for a hands on Credit/collections professional to join and lead the team.
Our client is committed to helping UK businesses realise their full potential.
Since establishing themselves just 8 years ago, they have already funded thousands of businesses with investment in cutting edge technology.
Our client is a growing and reputable financial services lender who has provided superior service to individual and business customers for the last 30 years.
They have recently won several awards and offer a forward thinking culture to their 600 employees.
Type of work: Hybrid, once probation period competed.
(3 days in the office, 2 days remote)
About the client
They are a multi award winning Financial Services firm specialising in Motor Finance Solutions with a client base ranging from consumers, corporates and high-net-worth customers.
TheroleinvolvesworkingwithintheMotorFinanceRecovery'sdepartment,mainlyassistinganexternalteamof Appointed Representatives in field based vehicle recoveries.
Must have previous experinece ideally in Motor Finance and or an FCA regulated environment.
The role is accountable and responsible for up to 100 designated accounts, ensuring timely, accurate billing and specialist debt management across all client accounts and will have up to 5 employees, reporting directly to the Team Leader.
New opportunity available for an experienced and friendly Team Leader to join a growing team.
ROLE
Lead regular client meetings to gain feedback on service levels.
As a Customer Services and Debt Recovery Team Manager , you will oversee a team and would be responsible for providing excellent customer service and managing debt recovery processes.
Dynamite recruitment is currently supporting a client with the recruitment for a Debt Recovery Team Manager.