Due to growth our client is looking to add a Collections Account Manager to their team, working closely with an experienced team of Account Managers where you will be required to liaise and work with customers who have outstanding balances on their accounts, working with them to take the steps required to amend any missed or outstanding payments, ensuring a high level of account management and customer service is maintained at all times.
Our client, a leading business in the Financial Services industry is seeking a Collections Account Manager to join them on a full-time, permanent basis.
The ideal candidate will have a minimum of 1 years' experience in either customer service or collections / debt recovery, and will be required to have access to their own vehicle due to the location of the office.
Our client is a growing and reputable financial services lender who has provided superior service to individual and business customers for the last 30 years.
They have recently won several awards and offer a forward thinking culture to their 600 employees.
Company Overview: Our client, are a reputable collections agency regulated by the Financial Conduct Authority (FCA), dedicated to helping clients manage and recover outstanding debts while adhering to strict regulatory guidelines.
Manage an assigned portfolio of accounts to minimise the volume that progress through the collections cycle.
Agreeing repayment plans where appropriate or referring to Recoveries for action where necessary.
Maintain regular interaction with both customers and partners, via email and phone, to maximise account resolution whilst maintaining strong relationships.
The role is accountable and responsible for up to 100 designated accounts, ensuring timely, accurate billing and specialist debt management across all client accounts and will have up to 5 employees, reporting directly to the Team Leader.
New opportunity available for an experienced and friendly Team Leader to join a growing team.
ROLE
Lead regular client meetings to gain feedback on service levels.
Are you from a Sales, Customer Service, Hospitality or Retail back ground looking to move into a role where you can benefit from Uncapped Commissions and join a team that are all driven, dynamic and thriving in the collections sector
Read on for more details of how in a few clicks you could completely pivot your current situation and be a part of a team that is earning great commissions on top a a great salary with a company that values its employees and treats them accordingly
We are the opportunity that you seek and we want you!!!!!!!!!!!!!!!!