Manage an assigned portfolio of accounts to minimise the volume that progress through the collections cycle.
Maintain regular interaction with both customers and partners, via email and phone, to maximise account resolution whilst maintaining strong relationships.
Agreeing repayment plans where appropriate or referring to Recoveries for action where necessary.
They re looking to employ a highly driven Customer Services Specialist to join the team at an exciting time of growth and development.
Our client has an impressive portfolio of products and partners with some of the leading research laboratories to offer well researched tools to support their patients in reaching health & wellbeing across the UK, Europe, The Middle East and Asia.
Do you hold current Customer Service experience
Are you looking to join part of a small, friendly team within a niche industry sector?
The Regional Credit Controller reports into the Service Regional Collections Manager and is responsible to conduct Collection activities, managing the debtors, ensuring timely payments are made, reconciling accounts, and resolving account queries, invoice disputes and aged debt recovery for regional customers.
Responsibilities will include (but not limited to):
Taking responsibility for debt accounts to ensure the monies owed are collected in line with agreed payment days and any outstanding issues are resolved.
As an Extra Care Specialist, you will play a vital role in maintaining our commitment to exceptional customer service.
You'll be responsible for assisting customers who require extra help, addressing their inquiries promptly and efficiently.
This role involves collaborating with colleagues across the organization, delivering high-quality service through various channels, and identifying and supporting customers in financial hardship or needing priority services.
They are looking for a motivated Administrator within the Asset Team - this is one of the most exciting areas of growth within the business - adopting gas and electricity networks as they are constructed - taking on the responsibility for managing asset data and records, network maintenance and providing end customer services.
Our client is a fast-growing, technology-based business who are a market leader in the provision of energy data and services.
They have been established for over 40 years and as a business, they currently have over 3.5k customers and employ over 300 people - this role will be based at either their Epsom or Horley sites.
They are looking to employ a highly driven Customer Services Specialist to join the team at an exciting time of growth and development.
Our client has an impressive portfolio of products and partners with some of the leading research laboratories to offer well researched tools to support their patients in reaching health & wellbeing across the UK, Europe, The Middle East and Asia.
Do you hold current Customer Service experience
Are you looking to join part of a small, friendly team within a niche industry sector?
Manage an assigned portfolio of accounts to minimise the volume that progress through the collections cycle.
Maintain regular interaction with both customers and partners, via email and phone, to maximise account resolution whilst maintaining strong relationships.
Agreeing repayment plans where appropriate or referring to Recoveries for action where necessary.
This role is a mixture of a classic AR/Credit Collections role combined with more investigatory work to support customers with financial queries regarding their invoices & promotional discounts.
An EMEA SSC (Shared Service Centre) for an international FMCG business, based in Frimley, are looking for a Collections & Rebates Analyst with fluent/ native level German to join their Accounts Receivable department on a permanent basis.
Please note that a valid right to work in the UK is required for this position (sponsorship is not available).