As a Collections Associate, you will be responsible for the collection of customer debt in arrears in line with regulatory and Everyday Lending policies.
We have some great opportunities fot Collection Associates to join the team based in our Trowbridge office.
The team is growing and has a great office environment and if you are looking for a change of career we offer training and you can grow and develop.
ACS Staffing Solutions arepartnering with a Kettering-based client seeking a proactive Collections Advisor to join their team on a full-time, permanent basis.
This role will be pivotal in managing a portfolio of business accounts, coordinating collections on bad debt accounts, and providing valuable advice on collections issues.
Key Responsibilities
Manage receivables and collections, comprising 70% of the working week.
Nicholas Howard Limited are delighted to be recruiting for a new and exciting role as a Collections Advisor.
Working on the front line of operations, the role of the Collections Advisor is to identify appropriate customer solutions on accounts, primarily through telephone negotiation having gathered information to inform and support the solution.
Based in Sheffield, this role can be either full or part-time.
Yopa's purpose is to become the Estate Agent of choice by proudly and sustainably delivering for our customers, our local communities, and each other.
Here at Yopa, our customers receive a bespoke, high-end service, with the added benefit of easy-to-use and market-leading technology that helps them see every step of their sale as it happens.
We are delighted to be expanding our teams during an exciting time of growth.
To join our clients highly successful, rapidly expanding team who provide an excellent service to their customers & require somone to chase down outstanding monies.
To assist the department in collection of accounts that are between 1-90 days past due.
The Collections Specialist (Early) is responsible for liaising with customers for up-to-date payment arrangements and arrears management on all inbound and outbound phone contacts.
By applying communication, negotiation, customer service and collection skills, the Collections Specialist leverages collateral into payments.
Type of work: Hybrid, once probation period competed.
(3 days in the office, 2 days remote)
About the client
They are a multi award winning Financial Services firm specialising in Motor Finance Solutions with a client base ranging from consumers, corporates and high-net-worth customers.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Collections Agent who can bring their skills to the team and grown within the company.
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Daily Duties
This is a key customer facing role predominantly telephony based helping to assist our clients and their customers find the right solution to manage their outstanding bills and arrears.
Manage an assigned portfolio of accounts to minimise the volume that progress through the collections cycle.
Agreeing repayment plans where appropriate or referring to Recoveries for action where necessary.
Maintain regular interaction with both customers and partners, via email and phone, to maximise account resolution whilst maintaining strong relationships.