My client is looking for a Collections Agent who will be responsible for making and receiving telephone calls from businesses and individuals to recover outstanding debts.
Handling difficult conversations in a sensitive and professional manner with customers over the telephone.
The successful candidate will be working shifts between 8am to 8pm - Monday to Friday, in an open plan, contact centre environment achieving personal and team targets.
Working shifts between 8am to 8pm Monday to Friday, your primary role will be making and receiving telephone calls with customers to arrange payment of outstanding debts.
They work with some of the largest retail, banking and commercial businesses around the UK to help recover overdue debts and arrange payment solutions, helping people clear their debts.
Company Description
As part of our client's ambitious growth plans, they are looking to strengthen their team based in offices just north of Sheffield City Centre.
Working on the front line of operations, the role of the Collections Advisor is to identify appropriate customer solutions on accounts, primarily through telephone negotiation having gathered information to inform and support the solution.
Nicholas Howard Limited are delighted to be recruiting for a new and exciting role as a Collections Advisor.
Based in Sheffield, this role can be either full or part-time.
IPS Finance are in touch with a growing business who are currently seeking a Debt Collector to join their team based in Leeds.
This role presents an excellent opportunity for individuals with a strong knack for negotiation and problem-solving to excel in the field of debt recovery within a supportive and dynamic environment.
Debt Recovery
Actively pursue the collection of outstanding debts through strategic negotiation and communication with debtors, aiming to achieve timely repayment and resolution.