Log and manage all telephone and email inquiries and complaints efficiently throughout the case lifecycle, ensuring adherence to service level agreements (SLAs) and following call flow and escalation procedures.
Process customer orders accurately and promptly to meet export, warehouse, and delivery deadlines.
Assist customers in making purchasing decisions by providing relevant information and guidance.
My client is a seeking a Purchase Ledger Clerk to join our finance team.
The ideal candidate will be responsible for managing the end-to-end process of accounts payable, ensuring accuracy and efficiency in handling supplier invoices and payments.
Purchase Ledger Clerk
Job Type: Full-time, Temp for 3 months then Permanent.
Ideally you will have a solid call centre based background and have great/clear communication/telephone based skills and have experience using contact databases.