Act as a representative of the Client to deliver a range of services that are required by various utility companies.
The core activity focuses on visiting the premisses of the client's customers and performing the following functions relating to their gas and electricity supply.
4Recruitment Services are seeking a Home Ownership Officer.
The role is Liverpool based but expectation to travel to schemes that are in Liverpool and Manchester.
DUTIES AND RESPONSIBILITIES INCLUDE
Undertake the role of Account Manager for shared ownership and leasehold customers, advocating for the customer and ensuring services provided by the Group are delivered efficiently and in line with cost, quality and compliance standards.
As a Home Ownership Officer, you will play a crucial role in providing a customer-focused account management service to shared ownership and leasehold customers, including commercial properties.
This position is ideal for someone with a strong understanding of leasehold legislation and a passion for delivering exceptional service to customers.
As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.
This position requires excellent communication skills, both verbal and written, as well as the ability to multitask and problem-solve in a fast-paced environment.
Duties
- Ensure inbound and outbound calls are handled efficiently and professional manner.