Our client is a fast-growing specialist in their field - they are currently in search for a strong Collections Agent who can bring their skills to the team and grown within the company.
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Daily Duties
This is a key customer facing role predominantly telephony based helping to assist our clients and their customers find the right solution to manage their outstanding bills and arrears.
A customer account and collections agent is required to join our fast growing business that provides a fast and effective national and international debt recovery service to our clients.
Guildways (a trading name of Lovetts) are looking for a focused individual, with high attention to detail, to assist in recovering debts owed to its client's.
You will be responsible for managing client caseloads, by handling telephone calls and dealing with written correspondence.
We are a well-established professional commercial debt recovery consultancy and due to continued expansion, we are currently looking to recruit an exceptional, experienced Senior Collector (Commercial) to join our collections team on a full time, permanent basis.
General
Do you have previous experience in a targeted credit control / debt collection environment?
Engage with customers who have failed to make payments on their mortgage, in line with the Collections & Arrears Management Policy.
General
Working in a fast paced and dynamic environment, there is a great opportunity for candidates with some initial collections experience under their belt to continue to progress and develop their career in a specialist lender.
Nicholas Howard are delighted to be working with an exciting Financial Services client, a well established specialist mortgage lender, growing their collections and customer account management team.
Pure are working with a specialist financial services business based in the Brentwood who are currently recruiting for a Collections Consultant to join their specialist team of customer focused collections specialists.
Day to day duties and responsibilities will include
To liaise with all customers including those up to date and in for the collection of outstanding mortgage and loan repayments.
Maintain a high quality of customer service through communication and negotiation, using appropriate methods and tools available to facilitate the rehabilitation of customer's accounts.